Our access statement

Gloucester Cathedral is situated in the heart of Gloucester and is an iconic building which can be glimpsed from several miles away; it is an extremely popular destination for visitors to the area as well as a place for regular worship. 

The Cathedral combines a daily programme of religious services with the opportunity to enjoy glorious architecture, learn about the Cathedral’s long and fascinating history and enjoy the majestic offering of music.  There is always the opportunity to enjoy a moment of quiet prayer, light a candle or leave a prayer note.

On entering the Cathedral you will be welcomed by one of our volunteer Welcomers who will explain the range of facilities available.  You can also enjoy our coffee shop and gift shop.  The Cathedral is open 365 days a year, although at times there is restricted opening at times due to services or other events, details of which can be found here.

The Dean and Chapter apologise for any disappointment caused when parts of the Cathedral are closed for any reason.

Disabled Access During Building Work

We apologise that whilst building work is taking place, level access to parts of the east end of the Cathedral is currently restricted.

This is to allow the installation of new accessible lifts which will give all of our visitors the opportunity to visit the east end of the Cathedral unaided for the first time.

To make the most of the accessible parts of the Cathedral or if you require any additional assistance during your visit, please speak to a volunteer or member of staff.

We anticipate that the new access fascilities will be available from the summer onwards. For the latest information or to check before you visit, please contact the Cathedral Office on 01452 528095.

Free entry

There is no charge to enter the building, but we do ask visitors to consider making a £5 donation per adult, if they are able.

Car parking & arrival

There are three disabled parking spaces which are for use by Blue Badge holders on a first come first served basis.

If none of these spaces are available, you may use any other available parking spaces within College Green. Please note that all vehicular access to the close is currently via St Mary’s Gate. Please contact the Cathedral Reception if you require any further information on 01452 528095.

Inside the Cathedral

There is a level approach to the main entrance of the Cathedral at the South Porch and the door is wheelchair accessible.  The flooring within the Cathedral is made primarily of stone and care should be taken as it is uneven in places.

Assistance dogs are welcome inside the Cathedral but no other dogs are allowed.

Volunteer Welcomers will greet you on arrival at the Cathedral.  Please let them know if you have particular requirements during your visit.  You can ask for a personal Guide to tour the building with you.

We also have available:

  • A touch centre for orientation
  • Notes in large print
  • A Braille guidebook

We can provide a wheelchair for the duration of your visit, although you are welcome to use your own wheelchair or mobility scooter if preferred. 

If you would like to use the wheelchair lifts in the Cathedral, a key and instructions can be obtained from the Gift Shop, Gallery Information Point or the Verger Team.  Most areas are wheelchair accessible with aid of the wheelchair lifts, except the Lady Chapel and some side chapels which have narrow entrances.

The Tower, the Tribune Gallery and the Library are not accessible for wheelchairs or for those with mobility difficulties as they are accessed via steep stairs. Images of the Tribune Gallery exhibition entitled “Face to Face” is available to view in a folder from the Exhibition Desk which is at the entrance to the Treasury.

A hearing loop system operates in the Nave and the Quire.  If you are attending a service, concert or other event, please switch your hearing aid to “T”.

The Treasury

The Treasury is normally open April to October from Monday to Saturday.  Access for wheelchairs is via the Cloisters. Please ask a Cathedral Guide (wearing a red sash) if you would like to visit.

Public toilets

There is an accessible toilet which can be reached on level ground via the Cloisters.  An emergency alarm pull cord is available if required.  A lift adjacent to the toilets can provide access to the nearby Coffee Shop.  No key is needed for this lift.

Coffee Shop

This is accessible from the Cloisters using the lift mentioned above, although there is a slight slope and uneven floor.  Alternatively, it is signposted through an external door at the West End of the Cathedral.  The entrances are both accessible by wheelchairs.

Where possible our food is locally sourced.  We do our best to cater for any dietary requirements; please contact us in advance to check for any specific requests you may have.

The Coffee Shop is self-service but staff are happy to assist on request.  Large print menus are available and staff can also run through menus with you.

Gift Shop

The Gift Shop is situated adjacent to the South Porch entrance, with a level entrance.  Staff can offer assistance if required.

Function suite

Due to the nature of this Grade 1 listed building, the first floor Parliament, Laud and Henry rooms are not wheelchair accessible from the ground floor.  We apologise for any inconvenience this may cause.

Chapter House

This can be accessed through the main door from the Cathedral to the Cloisters on level ground.  The stone flooring is uneven in places but the Chapter House entrance is wheelchair accessible.

We look forward to welcoming you, either for worship or as a visitor.  Please advise us if there is anything further we can do to make your visit more enjoyable. If you have any queries or require assistance please contact the Cathedral Office.